Final Report on City Services for Fiscal Year 2018-2019: Performance and Cost Data

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This report presents fiscal year ended June 30, 2019, performance and cost data for thirteen North Carolina cities in the service areas of residential refuse collection, household recycling, yard waste/leaf collection, police services, emergency communications, asphalt maintenance and repair, fire services, building inspections, fleet maintenance, central human resources, water services, wastewater services, and core parks and recreation.

The North Carolina Benchmarking Project is a joint undertaking of the School of Government and the North Carolina Local Government Budget Association.

Funding agency:

North Carolina Benchmarking Project

Public Officials - Local and State Government Roles

City and County Managers

Managers and Supervisors

Tax and Finance Officials

Auditors

Budget Officials

Finance Officers

Topics - Local and State Government

Leadership and Management

Measurements and Benchmarks