Performance Management in Local Government

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This one-day course from 9 am to 5 pm focuses on converting performance information into decisions that enhance organizational outcomes. The workshop introduces analysis techniques, decision venues, and the unintended consequences of using performance management systems. This course is designed for local public managers serving mid-tier and leadership roles. It offers public managers the tools to use performance metrics to make evidence-based decisions in their organizations. We will employ accessible step-by-step techniques to demystify the performance management process for public managers and present flexible, pragmatic methods to implement these systems.

This course is a part of the School of Government’s Evidence-Based Course Series.

Learning outcomes:

Analyze performance data
Connect performance information with organizational strategy
Use performance data for organizational learning and improvement
Mitigate the unintended consequences of performance management
Apply best practices in designing and implementing performance management systems

The course consists of the following four sections:

Section One: Course Introduction
Section Two: Data Analysis
Section Three: Decide and Act
Section Four: Implementing with Diligence

Scholarship Information

Civic Local Foundation Scholarship

Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications: