Fundamental Supervisory Practices

Being a supervisor in local government today is more challenging than ever. The Fundamental Supervisory Practices course is designed to provide newly promoted or first-time supervisors with critical knowledge and skills needed to be an effective supervisor. This highly interactive program includes the True TILT Personality Profile to help participants understand their character strengths and opportunities for development and uses a “learning partner” model and daily development plan to enable greater integration of the program experience


The School offers both in-person and virtual sessions of this course, so participants can choose a session that meets their needs.  For both, participants will be highly engaged with each other and the instructors in both large and small group sessions and have opportunities to practice skills learned in class.  In-person offerings will take place on-site at the School of Government over the course of 4.5 consecutive days. For virtual offerings, on-line content will be delivered in nine 3-hour time blocks, with a one-week break between Day 5 and Day 6 to allow participants time to focus on other work and apply learnings in-between training sessions.  Participants should plan on spending an additional 15 minutes per day outside of class on pre-class assignments or readings.

At the conclusion of the course, participants will know:

  • more about themselves and their management style, and how that impacts their effectiveness.
  • the role, duties and skills needed to be an effective supervisor in the public sector.
  • the critical employment laws that impact the workplace and how to create a safe, professional and harassment free workplace.
  • how to work effectively in a diverse multi-generational workforce, and how to create an inclusive environment where all can prosper.
  • techniques and strategies to improve communication, deliver difficult performance feedback and engage in productive coaching conversations with direct reports.

FREQUENTLY ASKED QUESTIONS

 

 

Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)
CEU27.00 hrs
  • Online
    August 5 - 9, 2024
    August 19 - 22, 2024
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before July 28, 2024 will receive a full refund. No refund will be made for cancellations on or after July 29, 2024, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    For virtual offerings, on-line content will be delivered in nine 3-hour time blocks, with a one-week break between Day 5 and Day 6 to allow participants time to focus on other work and apply learnings in-between training sessions.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    September 9 - 13, 2024
    September 23 - 26, 2024
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before September 01, 2024 will receive a full refund. No refund will be made for cancellations on or after September 02, 2024, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    For virtual offerings, on-line content will be delivered in nine 3-hour time blocks, with a one-week break between Day 5 and Day 6 to allow participants time to focus on other work and apply learnings in-between training sessions.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    October 7 - 11, 2024
    October 21 - 24, 2024
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before September 29, 2024 will receive a full refund. No refund will be made for cancellations on or after September 30, 2024, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    For virtual offerings, on-line content will be delivered in nine 3-hour time blocks, with a one-week break between Day 5 and Day 6 to allow participants time to focus on other work and apply learnings in-between training sessions.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    January 13 - 17, 2025
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before January 05, 2025 will receive a full refund. No refund will be made for cancellations on or after January 06, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Hotel Information

    Hotel information coming soon.

    View Additional Information

      In-person offerings will take place on-site over the course of 4.5 consecutive days.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    February 3 - 7, 2025
    February 17 - 20, 2025
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before January 26, 2025 will receive a full refund. No refund will be made for cancellations on or after January 27, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    For virtual offerings, on-line content will be delivered in nine 3-hour time blocks, with a one-week break between Day 5 and Day 6 to allow participants time to focus on other work and apply learnings in-between training sessions.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    April 7 - 11, 2025
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before March 30, 2025 will receive a full refund. No refund will be made for cancellations on or after March 31, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

      In-person offerings will take place on-site over the course of 4.5 consecutive days.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    May 5 - 9, 2025
    May 19 - 22, 2025
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before April 27, 2025 will receive a full refund. No refund will be made for cancellations on or after April 28, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    For virtual offerings, on-line content will be delivered in nine 3-hour time blocks, with a one-week break between Day 5 and Day 6 to allow participants time to focus on other work and apply learnings in-between training sessions.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Asheville, NC
    June 2 - 6, 2025
    Western Carolina University Biltmore Park Campus
    28 Schenck Pkwy
    Asheville, NC 28803
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before May 25, 2025 will receive a full refund. No refund will be made for cancellations on or after May 26, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

      In-person offerings will take place on-site over the course of 4.5 consecutive days.  

    The June 2025 offering will be held at either the School of Government in Chapel Hill or at the Western Carolina University-Biltmore Park campus.  We will post more information later this summer.

    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.

Fundamental Supervisory Practices: June 2024 Agenda

 

Fundamental Supervisory Practices (FSP): June 2024 Notebook

  

The program manager will also send instructions with additional course information as we get closer to the program.

For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Susan Jensen

Program Manager, Management, Administration, and Leadership Group
919.962.0940
Assistant Professor of Public Leadership