Performance Measurement in Local Government

This one-day workshop helps public officials design measures in local government for accountability and results. The workshop introduces the types of performance measures commonly found in local government, how to develop good measures from goals and objectives, and how they can be used to support other management processes.  

 

Course Objectives:

Defining performance measurement

Process of identifying outcome measures

Analyzing and using performance data

Measuring, investigating, and focusing on the problem

You can find the full agenda linked here: AGENDA


This course is a part of SOG’s Evidence-Based Course Series:

Strategic Planning in Local Government
Performance Management in Local Government
Practical Analytic Techniques

CPE6.00 hrs
There currently are no scheduled offerings of this course.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Jennifer Fulton

Program Manager, Management, Administration, and Leadership Group
919.962.3609
Professor of Public Administration and Government; Faculty Lead, Public Service Matters (Lead for North Carolina)