In the Hot Seat: Leading Through Public Scrutiny

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This class will be held from 10am - 3pm at the School of Government

It is open to local government professionals and local elected officials

In today’s challenging environment, local elected officials are often the first to address constituents' concerns, sometimes facing their frustrations and anger. This workshop focuses on crisis/issue communication best practices, empathy in challenging situations, diffusing tense exchanges, and handling public scrutiny.

Led by the seasoned media law attorney and crisis communication expert, Mark Weaver, this session will provide practical tips to help officials navigate these challenging scenarios effectively.

Participants in this workshop will learn:

Ways to express empathy and understanding in challenging situations
Crisis communications best practices
How to respond to questions you’re not allowed to answer
Techniques for diffusing tense exchanges.
Understanding where people may and may not record your activity and what to do when someone with a camera crosses the line.

LELA Level: This is a 201 Level course in the Local Elected Leaders Academy. Elected officials who attend this class will earn 6 credits towards the Practitioner recognition certificate.

Scholarship Information

Civic Local Foundation Scholarship

Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

March 1 (for courses starting between April 1 and June 30)
June 1 (for courses starting between July 1 and September 30)
September 1 (for courses starting between October 1 and December 31)
December 1 (for courses starting between January 1 and March 31)

Visit the Civic Foundation for more information and to submit an application

NCACC County Commissioner Discount

The North Carolina Association of County Commissioners provides cost offsets for county elected officials to attend LELA courses. For information on this discount please click the link below.

Click here.

There currently are no scheduled offerings of this course.

There are no materials avaliable for this course at this time.

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