Elevate Organizational Performance
This course is open to professionals and elected officials. It is available on demand via a request from your jurisdiction. Please contact Jenny Neville at neville@sog.unc.edu if you are interested in this option.
Local governments that focus on the fundamentals of leadership, strategic planning, performance improvement, and genuine engagement can knit together a high-performance framework to deliver positive, consistent results to elevate organizational performance and, ultimately, enhance the quality of life for their communities.
Course participants will learn theory and hear practical ‘how to’ examples that bring to life the following framework elements for local government leaders.
What You’ll Learn:
- Establish a High-Performance Organization (HPO) framework.
- Build an organizational culture that positively influences and communicates performance results.
- Align long-term strategies with quantifiable goals to serve as a roadmap for your organization.
- Commit to quality and process improvement. And use performance data to drive policy and management decisions.
- Engagement of your governing body and workforce in the development and implementation of strategic and performance management and workforce and empower innovation
- Create opportunities for citizens and stakeholders to get involved, understand your processes, and influence outcomes.
- Integrate your strategies and performance management throughout the various departments.
Meet Your Instructor
Rebecca Jackson, Adjunct Faculty, Center for Public Leadership and Governance
Rebecca is a forward-thinking, dynamic professional with more than 20 years of experience in highly complex and regulated business and government settings. She enjoys a reputation for excellence in leadership as a synergist spearheading change management processes, helping develop teams, and driving organizational results. She builds consensus in diverse and complicated situations as an accomplished consultant and facilitator.
Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:
- March 1 (for courses starting between April 1 and June 30)
- June 1 (for courses starting between July 1 and September 30)
- September 1 (for courses starting between October 1 and December 31)
- December 1 (for courses starting between January 1 and March 31)
Leslie Rich
